COBRA Outsourcing Company



The Lynn Company has selected COBRA Outsourcing Company ("COCO"), a national administrator of COBRA and HIPAA compliance, as our exclusive partner. Because of our close working relationship with COCO, our clients enjoy preferential pricing and dedicated customer service support.

MOVE AS FAR AWAY FROM COBRA AS YOU CAN . . . MOVE TO COBRA OUTSOURCING COMPANY
As insurance professionals and advisors to our clients, it is our opinion that COBRA is getting more complicated each year. The cost associated with non-compliance, or accused non-compliance is staggering and could easily threaten the financial foundation of any business. COBRA is best left to experts.

Consider . . .

The maximum IRS excise tax penalty for non-compliance is $36,500 per mistake per year
The maximum DOL penalty for non-compliance is $40,150 per mistake per year
Upper management is held personally responsible for these penalties and taxes
Average cost to defend a lawsuit is $40,000
Company is exposed to uninsured claims due to COBRA failures. What is the maximum liability exposure per insured individual under your medical plan?
The COBRA regulations can be found in 14 different federal regulations, not including the US Code
Court cases and hard to find IRS Revenue Rulings and Advisory Opinions change COBRA compliance rules with little advance notice.
State Legislatures are enacting new insurance laws that impact your COBRA compliance efforts.

For clients of The Lynn Company, COCO will provide the following comprehensive services:

SUMMARY OF SERVICE

Program Installation

Administrative development for web activation.
Toll-free national customer service hotline.
Install client benefit plans and rates.

Monthly Compliance Services
Includes all rate and plan design changes.
Regular updates to plan member database.
Toll-free national client assistance advisory hotline.
Updates to administrative kit and forms.
Updates to COBRA Compliance System.
Legislative Newsletters, Fax News and Legal Updates.
Representation regarding COBRA related audits and penalties.

Qualifying Event Notifications - SPECIFIC RIGHTS LETTER
All notices sent with certificate of mailing.
Spousal Qualifying Event Notices sent with certificate of mailing.
Qualifying Event election tracking.
Second Qualifying Event election tracking.
HIPAA certificates of coverage developed and sent to the Qualified Beneficiary.
Duplicate HIPAA certificates developed and sent up to two years after the Qualifying Event.
Conversion Rights Notices sent 180 days before the end of the maximum continuation period.
Coordination with FMLA and Unreimbursed Medical Expenses Spending Accounts.
COBRA enrollment confirmation sent to Continuee and carrier or administrator, with confirmation to client.
COBRA rights termination notices sent to Continuee and carrier or administrator, with confirmation to client.
Monthly premium billing statements with confirmation of continued eligibility.
Monthly enrollment status reports developed and sent to client (by branch, division and plan of benefits)
COBRA premium collection, reconciliation, remittance and reporting to client.
Status change letters sent to each affected Qualified Beneficiary.
Document archiving for seven (7) years for positive proof of compliance.
Toll-free national information hotline for Qualified Beneficiaries
Other ancillary and ongoing support services pertaining to each Qualified Beneficiary.

Department of Labor New Member Notifications - GENERAL RIGHTS LETTER
New hire HIPAA notices sent via first class with certificate of mailing
Document archiving for seven (7) years for positive proof of compliance

HIPAA Letters - Waiver of Coverage - GENERAL RIGHTS LETTER
HIPAA waiver notices sent via first class with certificate of mailing
Document archiving for seven (7) years for positive proof of compliance.

COBRA Takeovers
Re-notification to all Qualified Beneficiaries with certificate of mailing
All services associated with Qualifying Event Notifications.

HOW TO ENGAGE COCO'S SERVICES

1) Print off the Standard Customer Service Agreement and Set-up Checklist
2) Review and sign Agreement and complete Set-up Checklist
3) Forward documents to The Lynn Company


If you would like more information please contact
The Lynn Company at:

661-873-2200